1. Do you test on animals?

Our products are 100% cruelty-free. We never test products on animals.
2. How Can I know your company info.?

We are audited vendor by Alibaba and TUV. You can check our info. In Alibaba or contact our sales for more detailed image or
video.
3. Does your company adhere to fair labor practices?

Yes, we have fair labor practices established. We require our factory and our suppliers to adhere to fair labor standards,
including child labor restrictions, fair wages and compensation for overtime.
4. Do you offer free packagefor samples?

Yes, we can provide on-hand inventory package for your samples quickly.
5. Can I customizemy own shape and color and how many days?

Yes, customized shape and colors are acceptable. After we get the drawing and pantone no., we can provide the samples for your
confirmation within one week.
6. What’s the leading time for production order?

Usually 7 to10 days for stock and 25 days for customized shape and color. It’s need be negotiated if in peak season.
7. How do I pay?

Trade assurance order, T/T, Western Union, PayPal.
8. How do I keep my sponges in the best condition?

Here are a few Dos and Don’ts to help extend the life and performance of your sponge:
* DO store in a cool, ventilated area that has light exposure.
* DO store on a soap dish that allows air to move around and under the sponge.
* DO transport your sponge in a small mesh cosmetic bag.
* DON’T place your damp sponge in a cabinet, drawer or a closed makeup bag.
* DON’T throw your sponge in a bag with other cosmetics—sharp corners of products can tear or pierce your miracle complexion
sponge.

For best results, replace your makeup sponge every 1-3 months.
9. Which countries doyou ship?

We can send it wherever the express company can arrive at it.
10. What’s the shipping cost for samples?

You can choose the order qty and check the cost in alibaba. Or please contact our sales Joanna for the shipping cost.

ANYTHING ELSE YOU EVER WANTED TO KNOW
We are here for you. Contact our team at wendyzhang@qzbmcosmetics.com and we will do our very best to answer any question you may
have.

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