1. Can I get samples before order?
Reply: Yes, free samples can be offered.
2. How many days for samples shipping?
Reply: Usually 3-5 days by international express.
3. Can I make my own shape and color, how many days?
Reply: Yes, customized shape is workable, but we will need a drawing for exact size. For colors, you can just give us a color card then we can match it. 7-10 days okay.
4. Do you offer package?
Reply: Yes, we have some regular stock for plain package. For your logo, stickers are applied to small orders, and printed logos
can be used for large orders. a
5. How many days request for order?
Reply: 7-10 days for stock color, and 20-25 days for customized shape and color.
6. What's the minimum quantity for order?
Reply: Stock color 100pc, Customized color 2000pc.
7. How do I pay?
Reply: Trade assurance order, T/T , Western Union, PayPal. PayPal request 4% handling charge.
8.Types of raw materials
Reply: Hydrophilic Polyurethane
9.Do you have a price list and how much can you give us if order now?
Reply: Look at the order quantity and customization requirements
10.How can we understand the product quality, is there a difference between good and bad?
Reply: Can send sample test first
11.Your quotation is more expensive than other suppliers, why are you so expensive?
Reply: The materials used are all well-known brands, and the entire production process is strictly selected
12. Is the higher the density of the sponge, the smaller the pore size?
Reply: no
13. Is the quality of sponges with different hardness the same?
Reply:no
14.How to judge whether the sponge eats powder?
Reply:After using the sponge, cut the sponge to see
15. Why is XX's price cheaper than yours, but the quality is better?
Reply:The quality standards are different, there is no comparison
16. Will the light-colored sponge turn yellow?
Reply:Polyurethane will be used, light colors are easier to observe visually
17.Why does the light-colored sponge turn yellow when the LOGO is used?
Reply:Whether it will turn yellow or not depends on the material, the shade can be used, and the light color is visually more obvious
18. Why does the sponge become brittle when wet After wetting water?
Reply:The molecular chains of the sponge are fully expanded, and the structure becomes brittle by pulling each other
19.Can I use the colors and shapes of other brands?
Reply:No patent
20. How do you control the size of the sponge?
Reply:Production mold control
21. Why does the sponge have color difference?
Reply:Every batch of color paste has slight variation
22. How did you solve the color difference, did you redo it or force us to accept it?
Reply:Before making the goods, everyone discusses the standard, and if it exceeds the standard, the factory will redo it
23.Is there a way to control the weight of the sponge?
Reply:Yes we have
24. Is the higher the density of the sponge, the smaller the pore size?
Reply: no
25. What should I do if the sponge has a tolerance?
Reply:The sponge is normal within plus or minus 1.5mm, if it exceeds it, it is considered bad
26. Why is your sponge not rebounding fast enough after being pressed in wet soapy water?
Reply:Depends on customer's request
27. Why can't gold and silver sponges do it?
Reply:No such colorant
28. Why do some of the same batch of goods eat different degrees of powder?
Reply:There is a slight difference before and after when the sponge foams
29. What is the color difference control range
Reply:Normally within 10%, refer to the color card for details